- — WAIT TIME
- Wait policy is quote-specific. Airport, private aviation, resort, event, and hourly requests should state what waiting is included and how extended waiting is handled.
- — CANCELLATION
- Cancellation terms are stated in the emailed quote before assignment and can vary by vehicle class, operator, holiday date, weather-sensitive transfer, Sprinter request, and hourly schedule.
- — GRATUITY
- Gratuity treatment is stated in the quote so the passenger knows whether it is included, discretionary, or handled separately.
- — TOLLS · SURCHARGES
- Airport, private aviation, parking, toll, staging, resort, venue, and other pass-through cost treatment is disclosed in the quote instead of being treated as a universal flat rule.
- — EXTRA STOPS
- Grocery, equipment, hotel, restaurant, route, or airport-handoff changes should be requested before assignment because they can change timing, wait policy, and final pricing.