- — WAIT TIME
- Wait time is quote-specific. Airport arrivals state the included wait window measured from actual arrival; game-day holds, shuttle loops, and wine-tour stops state the hourly window and what happens when the event or tasting runs long.
- — CANCELLATION
- Cancellation terms are quote-specific and depend on route, configuration, operator availability, game-day and State Fair dates, peak wedding weekends, and whether multiple vehicles are reserved.
- — GRATUITY
- Gratuity treatment is stated in the quote so the organizer, planner, or group lead knows whether it is included, optional, or handled separately.
- — TOLLS · SURCHARGES
- Tolls on the Dallas North Tollway, President George Bush Turnpike, and regional routes, plus parking, lot, airport, and venue costs, are handled as pass-throughs according to the quote terms — DFW's International Parkway tolls are included with the service when an authorized operator handles the airport pickup or drop-off.
- — EXTRA STOPS
- Extra stops, loop changes, and schedule extensions should be requested before service when possible; day-of changes depend on operator availability and event-traffic reality, and may change the quote.