- — WAIT TIME
- The emailed quote states the included wait window and how extended waiting time is handled, with airport arrivals, event releases, regional transfers, and hourly holds treated differently by trip type.
- — CANCELLATION
- Cancellation timing is quote-specific and is confirmed before the trip is arranged; specialty vehicles, Sprinters, event dates, resort transfers, and multi-vehicle programs may carry stricter terms.
- — GRATUITY
- Gratuity treatment is stated in the quote so the traveler, assistant, planner, parent, household, or host knows what is included and what remains discretionary.
- — TOLLS · SURCHARGES
- Airport, parking, toll, staging, venue, resort, cruise-terminal, and other pass-through costs are disclosed as quote variables rather than buried in vague language.
- — EXTRA STOPS
- Extra stops, route changes, late releases, or hourly conversion can change the final price and should be approved through the day-of contact path.