- — WAIT TIME
- The quote states the included wait window and how additional waiting time is billed. Brooklyn Cruise Terminal turn-day queues, Barclays Center event-release windows, and waterfront-event pickups (DUMBO, Brooklyn Bridge Park, Wythe rooftop) may need a different wait / release plan than a standard airport transfer — the quote spells out which structure applies.
- — CANCELLATION
- The cancellation window is disclosed before confirmation and may tighten on cruise embarkation days, Barclays event nights, summer-Friday Hamptons returns, and wedding peak weekends because operator inventory is held against a specific pickup period.
- — GRATUITY
- The quote states whether gratuity is included, discretionary, or billed separately. The receipt is structured to match the quote, so airport, BCT cruise, and Barclays / wedding event trips can be reconciled cleanly against the original confirmation.
- — TOLLS · SURCHARGES
- The quote states how Hugh L. Carey Tunnel, Verrazzano-Narrows, and Brooklyn / Manhattan Bridge tolls, Port Authority FHV access fees on JFK / LGA / EWR origins, BCT terminal-gate parking, Barclays venue staging, and the MTA Congestion Relief Zone pass-through ($0.75 non-HVFHV per trip below 60th Street) are handled. Belt Parkway and FDR / West Side Highway are toll-free and CRZ-exempt.
- — EXTRA STOPS
- Extra stops should be listed before confirmation when possible — Brooklyn airport, cruise, wedding, and Barclays event itineraries often add hotel, venue, restaurant, ferry, or second-household stops that can change the vehicle class or route. Hourly retainer is the cleaner structure when the day's stop list is uncertain.