- — WAIT TIME
- The quote states the included wait window and how additional waiting time is billed. Airport pickups are tracked against actual arrival, not scheduled arrival. Wedding and catering-hall events may need a staged wait-and-hold plan across the reception timeline — the quote spells out which structure applies.
- — CANCELLATION
- The cancellation window is disclosed before confirmation and may tighten on wedding peak weekends, prom season, and holiday travel days because operator inventory is held against a specific pickup period.
- — GRATUITY
- The quote states whether gratuity is included, discretionary, or billed separately. The receipt is structured to match the quote, so airport, wedding, and event trips can be reconciled cleanly against the original confirmation.
- — TOLLS · SURCHARGES
- The quote states how the Verrazzano-Narrows toll and the Port Authority crossings (Goethals, Bayonne, Outerbridge) are handled for the planned route, itemizes Port Authority FHV access fees on EWR / JFK / LGA pickups and drops ($3.50 each way effective March 15, 2026), and states the MTA Congestion Relief Zone pass-through ($0.75 non-HVFHV per trip) on Manhattan drops south of and including 60th Street. The Hugh L. Carey Tunnel's West Street connections are CRZ-exempt corridors.
- — EXTRA STOPS
- Extra stops should be listed before confirmation when possible — Staten Island wedding, airport, and event itineraries often add a photo location, a second household, or a hotel stop that can change the vehicle class or the crossing. Hourly retainer is the cleaner structure when the day's stop list is uncertain.