- — WAIT TIME
- The quote states whether the vehicle releases at the drop, waits locally, or remains hourly. Hourly minimums: 4 hours sedan and SUV; 3 hours Sprinter. Anti-idling-zone hotel canopies (Plaza, Pierre, St Regis, Lotte Palace, named co-ops) require the chauffeur to stage around the corner; the principal is called forward, not parked under the canopy.
- — CANCELLATION
- The cancellation window is disclosed before confirmation and may vary by vehicle class, operator, date, and event-week demand (UNGA, Fashion Week, Met Gala, NYE Times Square, NYC Marathon Sunday).
- — GRATUITY
- The quote states whether gratuity is included, discretionary, or billed separately. For multi-stop hourly days and event-night service, gratuity treatment is named line-item before confirmation.
- — TOLLS · SURCHARGES
- The quote states how tolls (Queens-Midtown Tunnel, Hugh L. Carey Tunnel, RFK / Triboro Bridge, Whitestone, Throgs Neck), Port Authority FHV access fees on JFK / LGA / EWR origins ($3.50 pickup + $3.50 dropoff effective March 15, 2026), and the Manhattan Congestion Relief Zone pass-through ($0.75 non-HVFHV per trip on local streets at or below 60th Street) are handled. FDR Drive and West Side Highway / Route 9A corridors stay outside the per-trip charge.
- — EXTRA STOPS
- Extra stops, additional Manhattan addresses, and event-night staging should be listed before confirmation; day-of additions may affect the final bill. Hourly retainer is the cleaner structure when the day's stop list is uncertain.